Effective Date: 23/06/2025
Company Name: IDLRS Ltd
Trading Name: InMedina
Registered in: United Kingdom
Company Number: [Insert Number] (if applicable)
Registered Address: [Insert UK Address]
1. Introduction
This Privacy Policy outlines how InMedina (“we,” “our,” or “us”) collects, uses, and protects your personal data when you use our platform to book experiences, excursions, and accommodations in Morocco. We act as an intermediary between customers and independent service providers. We do not directly offer or operate any of the services listed on our platform.
We are committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data privacy laws.
2. What Information We Collect
We may collect the following personal data:
a. Information You Provide
- Full name, email address, phone number
- Payment and billing information (via secure third-party processors)
- Booking details and preferences
- Identification documents (where required by the provider)
b. Information We Automatically Collect
- IP address, browser type, device information
- Usage data such as pages visited and session duration
- Cookies and tracking technologies (used for analytics and personalization)
3. How We Use Your Information
We use your personal data to:
- Facilitate bookings and communicate with you
- Share relevant details with the third-party providers
- Process payments securely
- Improve our platform and customer service
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Sharing Your Information
We may share your data with:
- Third-party service providers (e.g., riad owners, guides, experience hosts)
- Payment processors
- Marketing and analytics providers
- Authorities or legal entities, if required by law or to protect rights
All third parties are required to comply with data protection laws and only use your data for agreed purposes.
5. Data Transfers Outside the UK
As your bookings relate to services in Morocco, we may transfer personal data outside the UK (e.g. to local hosts or providers). Where we do so, we ensure adequate safeguards are in place in accordance with the UK GDPR, such as standard contractual clauses.
6. Your Rights
You have the following rights:
- Access your data
- Rectify incorrect data
- Request deletion (where legally applicable)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, email us at [Insert Contact Email].
7. Data Retention
We retain your data only as long as necessary for legal, operational, and contractual purposes, including managing bookings, handling disputes, and tax obligations.
8. Security
We take appropriate technical and organisational measures to secure your personal data, but we cannot guarantee complete security over the internet.
9. Cookies
Our site uses cookies. You will be asked to consent to their use when you visit the site. You can manage or disable cookies in your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
10. Changes to This Policy
We may update this policy. The latest version will always be available on our website, with the updated date at the top.
11. Contact Us
Email: service@inmedina.com
Registered Address: [Insert UK Business Address]
Company Number (if applicable): [Insert Number]